How is a Tesla Model 3 delivered?
Firstly a thank you to our personal electric car leasing customer, from Wheathampstead, for sending photos of their brand new EV!
The Tesla Model 3 has once again proved to be the number 1 electric car in the UK. In June 2021, Tesla, quite amazingly, registered nearly 5,500 vehicles, making this the top registered car! When we say this, we mean it not only beat other EV’s but it also trumped other petrol and diesel options too.
To think that an EV would be a top registered car in any month is somewhat of an amazing feat. While from January-June 2021 the Tesla does not feature in the top 10, it will not be far away from being achieved and this vehicle is on the verge of some amazing success and volume supply. There are many who said that this would never happen! However, with some 73,893 pure electric cars registered between January and June 2021, we can see the seismic push towards electrification is very much on the way (thanks to SMMT for the data )
At e-Car Lease, we have been fans and sellers of electric vehicles for just over five years. Of course the Tesla Model 3 has been a key vehicle for our expert leasing team and this has consistently been a top-seller for us, with both personal and business lease customers enjoying some amazing deals.
However, unlike any manufacturer we have worked alongside, Tesla have proved to be a little different in how they organise lease cars and how their process operates. Some 3 years of leasing Tesla has given us a great deal of experience and we are now well-placed to provide the UK customers with leading help and advice on their next new Tesla.
So how are Model 3’s delivered?
Initially, the Tesla brand chose to use a “collection” service approach to their vehicles, which is very different as to how we would normally do this in our industry. In almost all of the other cases, we would expect a vehicle to be driven or transported to a customer. EV’s have raised some queries on the delivery aspects and this is something we are going to explore.
Tesla chose to go down the route of collection because there were two fundamental concerns – 1) customers would be concerned about having a car without sufficient charge; and 2) the customer would need a more detailed handover with an EV. Turning to the second point, EV’s are almost identical to a combustion engine as to how they operate, with the exception of the charging obligations. The only nuance with a Tesla is that the interior and function is somewhat different to cars we are familiar with; in particular the fact that there are no buttons (everything is controlled by a large screen in the middle).
With very few brokers and finance companies having sufficient knowledge, the early approach was to use the collection centres across major cities to organise vehicle collection. While this did allow for great customer experience, the increasing volume demands on Tesla made this very difficult to sustain and some customers were content to have the vehicle delivered to them directly, as per the usual leasing delivery process.
So is a Tesla literally just delivered without any guidance?
When Tesla agreed to put in place a delivery service for a “broker customer”, they did ensure that we properly educated our customers on what to expect. Before delivery, the customer will be asked to download the Tesla App on their phones, as this serves as a key and forms part of the vehicle control/vehicle management for them. When we order the car with Tesla, on a customer’s behalf, we provide an email address which will allow the “MyTesla” account to be set up. This username/password is the same on your desktop as it is on your app. You will be instructed to follow the details before to ensure you are properly setup:
Step 1: Login to your MyTesla account
Step 2: The ‘Email Address’ will be that which the broker or funder submitted to us. You won’t have a password, yet you will need to click forgot password.
Step 3: Clicking ‘Forgot Password’ will take you through to the reset screen, the ‘Email Address’ will be that which the broker or funder submitted to us at the point the placed the order.
Step 4: Open your email and follow the link and instructions provided (Please allow up to 30 minutes for the email to come through) If no email comes though please reach out to your broker or funder to log this with ourselves.
Step 5: Upon clicking the ‘Please click here’ it will take you through to the page to enter your new password, there are 2 boxes one for the password and one for the password confirmation. Please enter the desired password and that will then complete the password rest.
Step 6: Please now return to Step 1: and complete the ‘Email Address’ and ‘Password’ mentioned in Step 2: You will now have access to the MyTesla account, it will also be the same ‘Email Address’ and ‘Password’ to log into the Tesla App.
But what if my fleet manager/director/partner/spouse wants to access the Tesla App too?
This is also not a problem; you can add additional drivers or a fleet manager for app access The request must come from the Broker or Funder. And for us to effect this change for you, we need to include the following:
1st Drivers Full Name –
1st Drivers Email Address –
1st Driver Mobile Number –
Who is paying for supercharging (driver or funder)
2nd Drivers Full Name –
2nd Drivers Email Address –
2nd Drivers Mobile Number –
And, another big question is how do I setup Supercharging?
With Tesla having the foremost charging infrastructure across the UK (currently) this one of the main reasons many drivers will choose their vehicles. To asssit on putting this in plkace, please see our guide to Tesla supercharging set-up:
Step 1: Login to your MyTesla account
Step 2: Once you have signed in click ‘Account’
Step 3: You will see in ‘Account’ it will have Payment and then ‘Manage Payment Method’ it is in here which you can add a payment card.
At the point of charging there are no financial transactions, the Supercharger simply logs the activity against your vehicle. The network will allow you to charge without setting up a TESLA account for a period of time, however the cost of those charges will accumulate in the background – until such time that the account is set up with a means of payment. ‘If’ a means of payment is not set up on the MyTesla account, there will come a point in time where Tesla will deactivate the Supercharger network for your specific vehicle.
Does it arrive with a full charge?
So if the car is delivered to me (or the business) does it arrive with a full charge? Before reading this, we do advise that customer the Tesla “meet your Tesla” guides which are available here
These functional videos quickly explain exactly what you can expect from your new EV. However, to answer the query on the charging of an EV before delivery, we have to stress that not all EVs will arrive with a 100% charging level. While we cannot speak for any other broker, dealership or finance company, at the point of order we will run through some key facets of an electric vehicle through a document called the “EV Key Contract Hire”.
In this document we confirm that before delivery on an electric vehicle you must have an appropriate solution for charging in place at your home or work address. Failing to do so before your EV arrives is more than remiss. When your new EV arrives, whether it is driver or transported, it will not necessarily have a full charge. In many cases we would expect the car to have at least 50% charge, as this will allow at least 100 miles of driving with almost every car. If a customer has concerns, we would suggest that in the case of the Tesla they go down the route of collection at their experience centres. They will almost certainly provide you with a full charge.
In terms of the car shown, the Tesla Model 3 Saloon Long Range AWD 4dr Auto (Pure Electric Vehicle), this is based on the following configuration:
- Red Additional multi coat paint
- Premium material – Black PUR seat
- 18″ Aero wheel
As standard the car includes 15” touchscreen, DAB radio, premium audio 12-way power adjustable front seats with lumbar support, climate control, 60/40 split folding seats, ambient interior lighting, heated front and rear seats, heated steering wheels, tinted glass roof, alarm, immobilser, dashcam, keyless driving and entry.
Wireless phone charging, adaptive cruise control, adaptive steering, BLIS, front and rear parking sensor, lane departure warning system, mobile telephone preparation, power lift tailgate, reversing camera, traffic sign recognition.
Auto dimming rear view mirror, auto-dimming/power-folding and heated door mirrors, automatic headlights, LED daytime running lights and headlights, automatic emergency braking and collision avoidance warning, cables for a 3-pin plug and home charging (Type 2). In terms of additional options, consider adding the enhanced autopilot or 19” silver alloys.
On the technical-side company car and business users can note the P11d at £48,435.00 and CO2 at 0g/km. So how much does the Tesla Model 3 cost on company car tax?
The Tesla Model 3 has a 70kWh useable lithium-ion battery which delivers 434ps, 0-62 times of 4.4 seconds and top speeds of 145mph. In terms of range, expect around 235 miles in winter and 325 miles in summer on full charge. In terms of charging, the Tesla charges at a maximum 11kW AC (full charging session would be 7 hours and 30mins) and 190kW DC (10-80% rapid charging takes 34 minutes).
In terms of AC charging on the Tesla Model 3, please see below:
In terms of DC charging on the Tesla Model 3, please see below